Terms and conditions

Last updated: 11 November 2026

These terms apply when you use foodhandlingcertificate.com.au (the "site") and buy a food handling certificate. The site is operated by Juan Ignacio Insua Torres, a sole trader, ABN 24 366 089 725 ("we", "us"). By paying for a certificate you agree to these terms.

1. What we provide

We provide a free online food safety course, a free online test and, if you pass and pay, a downloadable certificate of completion for food handler training. The course covers the food handler training topics listed in Standard 3.2.2A of the Australia New Zealand Food Standards Code: safe handling of food, food contamination, cleaning and sanitising, and personal hygiene, plus allergens and temperature control.

2. What the certificate is, and isn't

• It is non-accredited training. It is not a nationally recognised qualification or Statement of Attainment, and we are not a registered training organisation (RTO).
• It is not a Food Safety Supervisor (FSS) certificate.
• It is not issued or endorsed by any government authority or food regulator.
• Under Standard 3.2.2A, the food business is responsible for making sure its food handlers have adequate training or skills and knowledge. Each employer decides what evidence of training it accepts. We can't guarantee that every employer will accept the certificate.

3. Price and payment

• The course and the test are free. You can retake the test as many times as you like.
• The certificate costs $19.95 (AUD), paid once. You are only asked to pay after you pass the test (12 or more correct answers out of 15).
• We are not currently registered for GST, so no GST is included in the price.
• Payments are processed securely by Stripe. We never see or store your full card details.
• A passed result can be paid for within 24 hours. After that, you'll need to take the test again.

4. Your certificate

• Your certificate is issued as soon as your payment is confirmed. You can view and save it as a PDF straight away, and we email you a link to it with your receipt.
• Each certificate has a unique code. Anyone with the code can confirm it on our verification page, which shows your name, the date issued and your result.
• The certificate does not have a set expiry date, but employers may ask for refresher training.

5. Your responsibilities

• You must complete the test yourself.
• You must give your real full name and a valid email address. The certificate is issued in the name you enter.
• You must not alter a certificate, create a fake one, or present someone else's certificate as your own. We may cancel any certificate obtained or used in breach of these terms, and it will then no longer show as valid on our verification page.

6. Refunds and your consumer rights

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. See our refund policy for details.

7. Course content

The course is general food safety training based on publicly available guidance from Food Standards Australia New Zealand and state food regulators. It is not legal advice. Food safety rules can differ between states and types of business, so always follow your workplace's food safety procedures and your local regulator's requirements.

8. Liability

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law. To the extent the law allows, our liability for a failure to comply with a consumer guarantee is limited to supplying the service again or refunding the price you paid.

9. Intellectual property

The course, questions, design and content of the site belong to us. You may use them for your own learning but must not copy, resell or republish them without our written permission.

10. Changes

We may update these terms. The version shown on the site when you pay applies to your purchase.

11. Governing law

These terms are governed by the laws of Queensland, Australia.

12. Contact

Email support@foodhandlingcertificate.com.au. See our contact page.